Setting up shipping options

Updated on 30-May-2017 at 3:37 PM

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Business Catalyst allows you to create and apply shipping options to your online store. There are a number of different types of shipping options you can create. This includes free, custom and integrated (example FedEx) shipping.

In order for shipping to be calculated correctly, you should first specify the size and weight dimensions for your products.

Add size and weight dimensions to products

  1. Open the product settings by selecting E-Commerce > Products and clicking the product from the list.
  2. Expand the Product Dimensions section.
  3. Enter the product dimensions, and then click Save.

    For details, see tool tips next to the options.

Note: The unit of measurement shown may differ depending on the country setting for your site.

Create a custom shipping option

You can create your own shipping options where you specify custom requirements for a shipping option to be met.

  1. Select E-Commerce > Shipping Options.
  2. Ensure User Defined is selected from the Type menu, and then click Show More Options.
  3. Specify the shipping option properties. 

    For details, see tool tips next to the options.

  4. Click Save.

    To add more shipping options, click Add New Shipping Option

Create a free shipping option

  1. Select E-Commerce > Shipping Options.
  2. From the Type menu, select Free Shipping.
  3. Select one of the following:
    • Amount - Select this option to display free shipping if the total of an order is above the specified amount. Example: Free shipping for orders over $100.
    • Quantity - Select this option to display free shipping if the number of items added to the cart is above the specified amount.
  4. Enter the value criteria, and then click Save.

Note: When adding the system generated free shipping option, this will be the only shipping option available and will remove all other shipping options from the shopping cart.

Example: If you have one product that falls under the free shipping requirements and another product that falls under a different shipping category, then when both these products are added to the cart, only the Free Shipping option will be available.

If you did not want this type of functionality, then what you will need to do is create your own user-defined free shipping option by setting the price to $0 and setting the necessary requirements to apply this option.

Add a third-party integrated shipping provider

You can use Business Catalyst to integrate your shopping cart with one of the following shipping providers.

UPS logo UPS
FedEx logo FedEx
Australia Post logo Australia Post

To add an integrated shipping provider:

  1. Select E-Commerce > Shipping Options.
  2. From the Type menu, select the relevant third-party shipping provider.
  3. Enter the distribution zip/post code, and select the shipping service. 

    To provide multiple services for the one provider, add a shipping option for each service.

  4. Specify any additional criteria for the shipping option, and then click Save.

Validate shipping selections

If all purchases on your site include shipping charges, you can optionally add a server-side validation feature. This feature checks to make sure that every order has a valid shipping charge before the customer can pay and finalize the order.

  1. Select Site Manager > Module Templates, and then click Online Shop Layouts.  
  2. Select Shopping Cart from the list.
  3. Locate the {tag_buybutton}in the content editor and modify the tag as below:

    {tag_buybutton,Text or Image,true}

    Replace "Text or Image" with the text to display for the button, or with the path to an image to be used as the button.