Set up email on Blackberry

Updated on 20-October-2016 at 10:16 AM

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This guide explains how to configure your Blackberry to access your email account.

This tutorial was created using a Blackberry Q10 smartphone running OS version 10. If you are using different hardware or a different OS version, these instructions may differ.

The domain is used throughout this guide as a substitute for your domain name. If your domain is, use in place of

Configuration of your device

The steps below can be used to set up hover email on your Blackberry.

1. Beginning the Account Setup.

From your home screen, go to Settings.


2.    Tap Accounts.


3.    Tap Add New Account icon.


4.    On the next screen, tap Email, Calendar and Contacts.


5.    Enter the email address you want to configure the account to and tap Next. The app will try to look up connection information.


6.    Enter the password for the email address and tap Next. The app will try to look up connection information. 


7.    For this example we will be setting an IMAP type account.

Go ahead and be sure to mirror the settings in the screenshots below and then tap Done.

  • Description: The name of the account
  • Your name: The name you want to show up when sending emails
  • Username: Your email address
  • Email Address: Your email address
  • Server Address: /
  • Port: 993 (IMAP), 995 (POP)
  • Encryption: Select SSL
  • SMTP Username: Your email address
  • SMTP Password: Your email password
  • SMTP Server Address: /
  • SMTP Port: 465
  • SMTP Encryption: Select SSL

 Your Blackberry Q10 smartphone device loads your incoming messages. You can now send and receive your email on your device!

If you are having difficulties when using the email client, read about Troubleshooting issues with sending and receiving email.